If you register with us, we ask you for a small amount of information. We do this so that when you return to Upgear.co.uk, we can instantly recognise you and give you access to your address book. Details we collect may include:
During your session as a registered user we use a cookie to store an encoded version of your Upgear.co.uk user ID so that you can access your address book. If you have cookies disabled on your browser you will not be able to use log in as a registered user.
All our competitions and promotions are governed by specific terms and conditions. We recommend that you read these before entering.
What information do I give you as a customer/advertiser of Upgear.co.uk?
Registering your company details enables us to give you private access to details we might be holding for you, like account information. We only collect the minimum information required to identify you and to ensure that we provide you with appropriate information. Details we collect may include:
When you order an advertisement or domain name on Upgear.co.uk we need to know a little bit about you. This enables us to process and fulfil your order, or contact you in case of a query. Details we may collect include:
Why do you need my e-mail address?
We need your e-mail address to give you security. As a registered user, you have to enter a password to access your Upgear.co.uk address book-no one else can access it-and if you forget your password, we can e-mail it to you. We also use your e-mail address to confirm your order details to you.
If you do not have an e-mail address or you do not wish to disclose it, we offer an alternative password retrieval process during registration.
We might also use the information you've given us to bring you important news such as functionality changes to the Upgear.co.uk site or new services and special offers you might find valuable. This is only sent to users who have chosen to opt in when registering, and each time we e-mail you, you can choose not to be sent any further messages from us. We'll also guarantee not to "spam" you with annoying, irrelevant e-mails.
Do you store information on my browsing activity, and can I be identified from it?
We also collect anonymous information on your activity while logged into Upgear.co.uk such as:
We only examine browsing activity to monitor aggregated site traffic and analyse it. This gives us information to help us improve the relevance of the services we offer you.
We may also provide anonymous statistics about users to reputable third party vendors, but these will not include details that would allow the recipient to identify you.
As an advertiser, do you store information on me?
Yes, but we only store information that we need to operate effectively, and it is stored securely in our main database.
How we use cookies
What is a cookie?
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.
Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.
Find out more about cookies.
How do you use cookies and what information do you collect about me?
We use temporary/session cookies in the following ways:
Persistent cookies are used on Upgear.co.uk in the following ways:
We do not link cookies to information you have provided during registration.
Find out more about how to disable cookies.
Sites linked to Upgear.co.uk may also use cookies. Please check the individual privacy policies of such sites to find out more.
How to manage the use of cookies on our website
You can manage the cookies in the cookie folder of your browser. You can either delete cookies from your cookie folder once you have left our site, or you can set your preferences before you enter our website.
Deleting or rejecting cookies may impair your experience of our website. You may not be able to access some pages or complete some transactions securely.
Find out more about deleting and rejecting cookies.
Disclosing information and consent
Will Upgear.co.uk disclose information about me to other parties?
Not unless it's necessary for the operation of the site. We may also disclose personal information if it is legally required, or to enforce our conditions of use and other agreements, or to protect and defend the rights, property or safety of Upgear.co.uk users or others.
If I have given my consent, can I change my mind?
Yes, you can change your mind at any time by accessing your profile on Upgear.co.uk and changing your preferences.
Is my information secure?
Yes. We take the security of your personal data extremely seriously. We have implemented technology and security policies designed to protect the personal data under our control. We also follow strict security procedures as required by the UK Data Protection Act 1998. These cover the storage and disclosure of any information you've provided, and the prevention of unauthorised access.
Any credit card details you pass on to us are encrypted using a Secure Socket Layer (SSL). SSL is an industry standard for data encryption and is one of the best ways to ensure internet messages are not intercepted. Older browsers can't use SSL, so you'll need Netscape Navigator 3, Microsoft Internet Explorer 3 or later versions of these browsers.
Can anybody else who's using Upgear.co.uk access my personal details?
No. All personal information given to Upgear.co.uk is secured and stored away from public access. Credit card information is encrypted before any transaction takes place.
Can I access my personal information at any time?
Yes. If you want to look at or update your information, you can access all the details you provided us with when you registered. You can change or delete anything at any time.
Under the Data Protection Act 1998, you're also entitled to view any information we hold on you by paying a fee. Details on how to do this are available from us or from the Office of the Information Commissioner. If any information held is inaccurate, we'll make the necessary changes and contact you with confirmation.
Can I correct or change any details I've given to you?
Yes. You can make changes to any of the information you gave us when you registered. Just access your profile and change your details as required.
Upgear.co.uk contains links to other sites. We cannot assume responsibility for any other site's content or information handling practices. We encourage you to review each site's privacy policy before entering into transactions with them.
Does Upgear.co.uk belong to any privacy organisation?
Yes. Upgear.co.uk works alongside the established and highly regarded organisations the Interactive Advertising Bureau UK (IAB UK), the Direct Marketing Association (DMA) and the Federation of European Direct Marketing Associations (FEDMA).
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